• Le bilan du semestre : 184 unités livrées

Half-year report: 184 units delivered

Paul Fournier

— WEEKLY EDITION · TUESDAY JUNE 30 —

Out of 184 ELITE 9K delivered: 3 warranty returns.

From January 1 to June 30, 2026: 184 ELITE 9K units delivered (out of the 247 numbered for 2026). 63 units remain in physical workshop stock.

3 warranty returns (1.6%): cell #142 (Sophie K., Marseille, hard water), faulty Tecnos cap (Antoine D.), defective charger connector (one Asia QC batch).

All replaced free of charge within 5 business days. No customer dispute. Informal Net Promoter Score: 78/100 across 47 questionnaire returns (biased sample).

The 1.6% return ratio compares with the US hydrogen water industry where it's typically 4-7%. Our standard holds.

184 / 247 Units delivered · 1.6% Warranty returns · 0 Disputes

«The real indicator isn't revenue. It's the warranty return ratio. At 1.6%, we kept our industrial commitment.»
Paul Fournier · HYDROGENYX Founder

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